Terms of sale

1. Seller

LunaBreeze is a brand operated by LKN Conciergerie.

Business Name: LKN Conciergerie
Brand: LunaBreeze
Address: Paris (FRANCE)
Email: Kappyholn@gmail.com
SIRET: 97875752400019

2. Orders

By placing an order through the LunaBreeze website, you agree to these Terms of Sale.

After completing your purchase, you will receive an order confirmation by email.

We reserve the right to cancel or refuse an order in cases of suspected fraud, payment issues, product unavailability, or incorrect pricing.

3. Products

We make every effort to ensure that product descriptions, images, and specifications are accurate.

Minor differences in colour, appearance, or packaging may occur.

All products are subject to availability.

4. Prices

All prices are displayed in your local currency.

Shipping costs, if applicable, are shown separately at checkout before payment.

We reserve the right to change prices at any time. The price charged is the price displayed when the order is placed.

5. Payment

Payment must be completed at the time of purchase.

We accept the payment methods displayed at checkout.

Payments are processed securely through our payment providers.

6. Shipping

Orders are processed and shipped according to our Shipping Policy.

Delivery times are estimates and may be affected by circumstances outside our control, including carrier delays, customs, weather, or other unforeseen events.

7. Returns and Refunds

Returns and refunds are subject to our Return & Refund Policy.

Customers in the European Union generally have a legal 14-day right of withdrawal, subject to applicable legal exceptions.

Nothing in these Terms of Sale limits your mandatory rights as a consumer under applicable French or European law.

8. Defective or Incorrect Products

If you receive a defective, damaged, or incorrect product, please contact us as soon as possible with your order number and relevant photos.

Where applicable, your legal consumer guarantees remain unaffected.

9. Product Use

Customers are responsible for using products according to the instructions and safety information provided with the product.

LunaBreeze is not responsible for damage caused by misuse, improper handling, unauthorized modifications, or failure to follow product instructions.

10. Personal Information

Personal information provided during an order is handled in accordance with our Privacy Policy and applicable data protection laws.

11. Applicable Law

These Terms of Sale are governed by applicable French and European law.

Consumers retain all mandatory rights provided by applicable consumer protection legislation.

12. Contact

For questions regarding these Terms of Sale or your order, please contact:

LunaBreeze
Operated by LKN Conciergerie
Email: Kappyholn@gmail.com